A web-based support ticket system.

helpdeskz is an open-source live support chat solution that you can integrate with your website to communicate with visitors in real-time. It's available as a self-hosted solution or as a managed cloud service.

The Self-Host version requires basic server administration skills. You'll need a web server with PHP and MySQL/MariaDB. Our documentation provides step-by-step installation guides for various environments.

The Cloud version includes fully managed hosting, automatic updates, daily backups, priority support, and all features of the Self-Host version. We handle all server maintenance and technical aspects.

Yes! You can customize colors, position, greeting messages, and behavior of the chat widget to match your brand. The Build for You service includes advanced customization options.

Yes, we offer a 14-day free trial for our Cloud service with no credit card required. You can test all features and experience the performance before committing to a paid plan.